Service and spare parts

spare parts

Wear-and-tear parts and replaceable machine components can easily be ordered via the customer portal.
Simply log in, select the parts you need and enter the quantity. Then, submit your order using the serial number of your device. We will take care of the rest and keep you updated on the status of your order.

costumer portal

The portal allows you to order spare parts quickly and easily.

What can you find on the portal?

• An overview of your orders and purchases.
• You can also track the status of your orders.
• You can also intuitively select spare parts.
• You can also communicate with our team.

Coming soon:

• Condition monitoring: real-time monitoring of operating status.
• Complete digital documentation for individual devices.

You can log in to the portal here. 

For detailed information about your device, use the email address and password you received from us.
For basic access without specifications, simply enter the serial number of the device.

Need help?

If you do not have your login details or are unable to log in, please email us at melkov-wh@melkov-wh.cz or call +420 778 117 999. We will be happy to help you!